What does it do?
This extension allows customers to ask questions regarding your products by adding a new tab named "Q & A" (you may rename the tab to whatever you like) to the product pages together with a link "Ask a question" next to the "Write a review" link. The Q & A tab contains all previously asked questions together with their answers and a question form for asking a new questions. You will be notified about every new question via email, so you can reply directly to the customer from your e-mail client or answer in the shop admin panel. On multilingual shops you can direct questions to different notification addresses depending on the language. Questions can be updated in admin section. After the question has been answered in the shop admin panel, the customer will receive the answer by email and the answer can also be viewed on the product page (if the question is enabled). You can set questions to be visible immediately after submission or only after approval by administrator.
The administration panel dashboard will show a total number of questions that have been asked and the number of questions waiting to be answered.
- Customizable question form
Option to show / hide / require name, email, phone and a custom field on the question submission form
- Customizable display options
Option to show / hide questioner name, question date, respondent name and response date
- New question moderation
Automatically show new questions or hide until enabled/moderated by administrator
- Multilingual questions
Option to show questions in all languages or only in the current language
- Multi-store questions
Questions can be linked with each store separately
- Admin email notifications
New question notification alerts with all the information about the question and questioner will be sent to the admin email address(es). You can configure different email addresses for each installed language. Additionally you can choose whether to receive the alerts from store email address or from customer address (enables direct reply in mail client)
- Customer email notifications
After the question has been answered, the customer will receive the answer by email
- SEO firendly
Load the first page or all QAs without AJAX
- Fully AJAX based
No page refresh is needed to submit a question or navigage the questions
- Customizable email templates
Professional and customizable HTML e-mail templates with plain-text fallback
- Dashboard widget
Show total number of questions and recent change with a dashboard widget (OpenCart 2.0)
- Option to control the number of questions displayed per page
OpenCart 1.5 Store / Admin (user/password: demo)
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Product Questions & Answers / Ask a question 1.5
This extension allows customers to ask questions regarding your products by adding a new tab named "
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